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📦 Commandes & Livraison
You can track your order in real time via our ~Order Tracking~ page by entering your order number.
In France: 7 to 12 working days. International: 10 to 15 working days. A confirmation email with a tracking link is sent upon shipment.
We deliver worldwide!
If your order exceeds the estimated time, check its tracking and contact us via WhatsApp or Email.
🔄 Retours & Remboursements
We do not offer returns, but we can offer a replacement or refund depending on the circumstances. For full instructions, please see our Refund Policy section at the bottom of the page. If you have any questions, please do not hesitate to contact us via our support by email or WhatsApp. We will be happy to help you!
We are sorry for this inconvenience! Send us a photo of the affected product to celestplace@gmail.com and we will find a solution quickly.
🎁 Programme de Fidélité
Every purchase and action on the site allows you to earn points that you can exchange for discounts! Discover our Loyalty Program in the menu bar at the top of the page!
We regularly offer exclusive offers to our subscribers.
✔️ Produits & Qualité
Yes, each item is carefully selected and tested to ensure optimal quality and comfort.
Each product has its own care instructions. Consult the product sheet or contact us for personalized advice.
💳 Paiements & Sécurité
We currently accept Visa, Mastercard, and PayPal.
Yes! All transactions are encrypted and secured via SSL to ensure the confidentiality of your information.
Yes! We offer installment payment options.
📞 Contact & Assistance
We are available 7 days a week & 24 hours a day! You can contact us via: 📧 Email – Response within 24 hours 📱 WhatsApp – Quick Support